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Trust, CSAE Zero-Tolerance & Moderation

18+ Safety, CSAE Prevention & Community Guidelines

Our commitment to an authentic, scam-free, 18+ respectful community and published Child Safety Standards · Last updated: November 10, 2026

1. Strict Child Safety & CSAE / CSAM Zero-Tolerance Policy

🛡️ Zero Tolerance for CSAE / CSAM: FusedHearts is strictly an 18+ adults-only platform. Any Child Sexual Abuse and Exploitation (CSAE), Child Sexual Abuse Material (CSAM), minor grooming, or underage presence is strictly prohibited and triggers immediate permanent account removal, device/identifier blocking, and mandatory reporting to relevant national authorities and the National Center for Missing & Exploited Children (NCMEC) where required by law.
  • Age Verification & Safeguards: Mandatory 18+ age affirmation upon entry and active profile/chat/reel moderation.
  • Child Safety Point of Contact: Direct reporting desk reachable 24/7 at support@fusedhearts.com.

2. Community Zero-Tolerance Rules

  • No Adult or Explicit Services: Explicit pornography, escorting, sugar-dating solicitation, or paid companionship services are strictly barred.
  • No Financial Scams or Pig-Butchering: Soliciting money, crypto transfers, investment tips, or bank details from matches results in immediate permanent ban.

3. Built-In Protection Tools

  • Live Pose Verification: Gesture challenge checks help verify real human presence behind profiles.
  • 1-Tap Report & Block: Available inside every Swipe profile card, Chat header, Vibe Reel, and Live Stream room, allowing users to report harmful behavior or CSAE concerns directly in-app.
  • Family & Relative Shield 2.0: Lets members protect privacy against unwanted local contact discovery.

4. Escalation & Moderation SLA

Reports submitted in-app or sent to support@fusedhearts.com are reviewed by safety moderators within 24 hours (with urgent CSAE/minor reports escalated immediately).

Operated by FusedHearts / Goinfi Ventures · Kathmandu, Nepal Support: support@fusedhearts.com