Refund & Cancellation Policy

Clear terms for one-time digital passes, cancellations, and bank card reversals · Last updated: November 10, 2026

1. Digital Service Delivery

Vibe Coins, Super Likes, Boosts, and VIP Gold Passes are digital entitlements credited to your FusedHearts account immediately upon verified confirmation from the payment gateway.

2. Cancellation Policy

• Web / Card One-Time Passes: Purchases on https://fusedhearts.com are one-time checkouts and do not lock you into surprise automatic monthly charges. Once a 30-Day VIP Gold Pass expires, access simply reverts to the free tier unless you choose to renew.
• Mobile App Store / Google Play Subscriptions: If you subscribed through Apple App Store or Google Play Billing, you may cancel anytime inside your device Store Account Settings at least 24 hours before the current period ends.

3. Refund Eligibility (48-Hour Review Window)

We gladly process full refunds within 48 hours of purchase in any of the following cases:

• Duplicate Charge: You were accidentally billed more than once for the same transaction.
• Failed Entitlement Delivery: Your card/account was debited, but the Vibe Coins or VIP Gold status was not credited to your profile.
• Unauthorized / Technical Gateway Error: A verified technical error occurred during checkout before digital items were used.

Non-Refundable Cases: Digital coin balances already consumed for Super Likes, Boosts, or Virtual Gifts, and accounts terminated for severe safety violations (fraud, harassment, or underage misrepresentation) are generally non-refundable.

4. How to Request a Refund & Reversal Timeline