Contact, Billing & Grievance Support
Direct channels for customer care, billing inquiries, and regulatory compliance · Last updated: November 10, 2026
Merchant & Customer Care Details
| Platform / Brand | FusedHearts (https://fusedhearts.com) |
|---|---|
| Operating Entity | FusedHearts / Goinfi Ventures |
| Registered Location | Kathmandu, Nepal |
| Customer & Billing Support Email | support@fusedhearts.com |
| Support Response SLA | Within 24–48 Business Hours (Sunday–Friday, NST / Global Desk) |
Need Help With a Card Transaction?
Before raising a bank dispute, please contact support@fusedhearts.com with your transaction date, amount, and Order/Invoice reference so our team can resolve failed deliveries or initiate a refund immediately.